Katlo Sandy Teseletso
Sales Assistant
Gaborone, BW.About
Highly motivated and customer-focused Sales Assistant with over two years of experience in dynamic retail and promotional environments. Proven ability to engage customers, drive sales, and contribute to team success through strong product knowledge and service excellence. Passionate about creating positive client experiences and supporting confident purchasing decisions.
Work
Chapiwa Holdings
|Shop Assistant
Gaborone, South-East District, Botswana
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Summary
Successfully managed retail operations as a Shop Assistant, ensuring exceptional customer service, efficient transaction processing, and organized inventory management to enhance the shopping experience.
Highlights
Enhanced customer satisfaction by actively greeting clients and providing expert product information, leading to positive shopping experiences.
Processed daily cash and card transactions with high accuracy using POS systems, ensuring efficient and error-free checkout operations.
Optimized store presentation and product accessibility by meticulously restocking shelves and maintaining an organized, visually appealing showroom layout.
Contributed to efficient inventory management by accurately supporting stock counts and promptly reporting shortages to management, minimizing potential sales losses.
Education
Swaneng Hill School
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Botswana General Certificate
Secondary Education
Boipelego Secondary School
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Junior Certificate
Secondary Education
Skills
Customer Service
Customer Engagement, Product Knowledge, Client Relations, Inquiry Resolution.
Sales Support
Promotional Sales, Sales Strategy Implementation, Client Confidence Building.
Retail Operations
Stock Control, Inventory Management, Visual Merchandising, Store Layout Optimization, POS Systems.
Interpersonal Skills
Active Listening, Relationship Building, Customer Communication, Team Collaboration.
Communication
Verbal Communication, Written Communication, Reporting.
Work Ethic
Reliability, Flexibility, Weekend Availability, Weekday Availability.